National Telecommuting Institute, Inc.
www.nticentral.org
About Us
What We Do
National Telecommuting Institute (NTI) is a unique educational/job-matching organization pioneering the development of telework jobs for Americans with disabilities. NTI staff bring together employers who have agreed to "go virtual," advanced communications technology, and vocational rehabilitation agencies to enable individuals with disabilities to train for and work online in environments that are more easily accessible to them.
NTI prepares qualified individuals with disabilities primarily for work as customer service representatives, but also as technical support agents and medical transcriptionists. Equipped with voice and computer connections, NTI employees have provided service for customers of organizations and companies such as the Internal Revenue Service and AAA Roadside Assistance.
For more detailed information, please visit the appropriate portion of our site:
Our History
NTI was incorporated as a nonprofit disability organization in Boston in 1995. NTI grew out of the efforts of a small group of rehabilitation professionals searching for strategies to help the large number of talented and motivated individuals with disabilities who strongly prefer or require home-based work.
In the past 10 years NTI has gone down many paths, selecting those that show the most promise.
- We're the prime contractor on contracts from federal agencies such as the IRS and the Department of Veterans Affairs. Using special set-aside legislation for people with disabilities, NTI has hired hundreds of home-based Americans who now answer calls and take orders for the IRS Forms and Publications Order Line or who perform medical transcription work for Veterans Administration hospitals.
- We're a subcontractor providing qualified remote agents with disabilities to commercial contractors who operate call centers for agencies such as the Centers for Medicare and Medicaid Services, the Department of Labor, and the Immigration and Naturalization Service.
- We provide qualified applicants to commercial companies performing a variety of tasks suitable for remote workers. We've matched home agents with disabilities to companies such as Ticket Master, Home Shopping Network, Alamo, Lens Express, GE Financial Services, AT&T Language Line, 800-Flowers, Phase2Solutions, Staples, The GAP, JLodge, Signature Group and AAA Roadside Assistance.
- We advise our commercial partners on general remote workforce screening, training, and management strategies. We also provide access to NTI's innovative distance-training infrastructure.
We continue to research new occupational niches and experiment with new strategies to further our mission.
Legal Structure
NTI is a non-profit 501(c)(3) corporation, incorporated in Massachusetts.
Although our goal is funding operations from revenues from our client organizations and companies and from participating state vocational rehabilitation agencies, we also obtain funding through competitive grant programs and charitable donations.
Organizations and programs that have generously provided grants and donations to NTI include
- The AT&T Foundation
- The Charles Stewart Mott Foundation
- The Fidelity Foundation
- The Robert Wood Johnson Foundation
- The U.S. Department of Education: Learn Anytime Anywhere Partnership
- The U.S. Department of Education: RSA Project With Industries
- The U.S. Department of Labor: Office of Disability Employment Policy
If you would like to donate to NTI's efforts, please call us at 800-619-0111 or M.J. Willard. And thank you!