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Job Description

Outbound Telesales Agent - 25 positions

NTI Job Code: OT-07-01

 

This is a home-based, part-time, year-round permanent position in which the employee makes business to business sales calls.

Each agent is required to contact various  business, as well as indiviuduals inside these businesses regarding the sale of  various services and products.  This includes but is not limited to registration with organizations,  product sales as well as placing individuals in various jobs provided by the employer.

The Agent Must

• Maintain a friendly, professional demeanor at all times, while maintainig the highes quality of customer service
• Log all sales, contacts and placements in both personal and company database through various online and physical mediums
• Generate qualified leads and maintain all accounts established
• Perform all tasks in a timely, organized manner 
• Report on time for and be redily available during all scheduled shifts and log any breaks needed in an appropriate manner

Personal Requirements

• 6+ months of appropriate and proven sales experience
• A friendly outgoing attitude
• Confidence in one's self and one's ability to be convincing in a competetive sales atmosphere
• Enthusiastic outlok on all aspects of Telecmarketing and Telesales work
• The ability to be persuasive and rebut effectively on the spot
• High school diploma or GED
• Relevant telemarketing training and/or schooling preferred
• Ability to utilize a computer and maintain a database while speaking with all clients and/or customers on the phone
• Multitasking and basic computer skills
• Ability to detach personal feelings from all calls and handle verbal rejection without being offended
• Willingness to make extra effort if needed to successfully complete a sale or placement

Addition Information and Home Office Requirements

All system requirements listed here are subject to change at each specific employer’s request. All additional changes will be addressed during the interview process for the position for which you have applied.

• Windows 2000, XP, or Vista operating System
• 512 MB or more of RAM
• 1.5 Ghz or faster CPU speed
• 30 GB or more of Free hard drive space
• High speed Cable or DSL, FiOS Internet connection - (Satellite is usually not permitted)
• Phone line dedicated for work
• Unlimited local and long distance calling
• 17" or larger monitor
• Corded telephone with headset
• Recently updated Antivirus Software
• Printer

If your home office is lacking one or more of the listed requirements it is not a disqualifying factor from employment through NTI. Here at NTI we are more then happy to offer guidance in how to upgrade your home office as well as provide offer letters regarding employment. This allows for your state Vocational Rehab Counselor to aid you in your system upgrades. These are all things that will be addressed during the interview process.