NTI Payroll Policies

Contacting NTI Payroll

All correspondence, questions, and concerns for the NTI Payroll Department must be submitted via e-mail to NTI Payroll Department . All e-mails will be responded to in a timely manner. Please do not call or leave messages for the NTI Payroll Department. The reason for this is payroll issues/questions involve research, and we are usually unable to give you an answer on the spot. E-mail gets you the quickest response to your payroll inquiries.

Payroll Schedule

NTI has a bi-weekly payroll schedule. You are paid every other Friday. Please refer to the Payroll Schedule in the "Employees" section of the NTI website for a detailed list of NTI pay periods and the corresponding pay dates.

Direct Deposit

NTI highly recommends to all our employees to take advantage of our direct deposit services to receive their earnings each pay period. Direct deposit is the fastest and safest way to receive your earnings each pay period.

To start direct deposit, download and print the Payroll Direct Deposit Authorization form (found in the Download Forms area of the "Employee" section of the NTI website) and fax/mail this form to the NTI Payroll Department. Direct deposit usually takes 1-2 payroll periods to become active once you submit your Payroll Direct Deposit Authorization form.

Your live check is mailed to you until the direct deposit becomes active.

To change your direct deposit account information with NTI, you must submit another Payroll Direct Deposit Authorization form. You can cancel direct deposit services at any time by sending a request to the NTI Payroll Department at NTI Payroll Department .  When a new direct deposit is submitted, it also takes 1-2 payrolls for the new direct deposit to become active.  A live check will be mailed to you until the new direct deposit becomes active.

Please note that by signing the Payroll Direct Deposit Form, you are giving NTI the right to reverse a deposit if a discrepancy is discovered in the payment of your earnings. The NTI Payroll Department will notify you if a reversal of a deposit will occur. NTI will issue to you the correct earnings as soon as possible in the form of a manual check.

NTI only allows one checking/savings account per employee to receive 100% of the earnings each pay period. We are unable to deposit percentages of earnings to multiple accounts.

iPay

All NTI employees can view and print their earnings statement each pay period. iPay gives you 24-hour, 7-day a week access to all of your NTI earnings statements and year-end W-2 form. NTI employees must sign up for their iPay account when they receive their first live paycheck and earnings statement from NTI. Use the information from the first earnings statement as well as the instructions on the NTI website in the "Employees" section under Your Paycheck-iPay to sign up for this account. Please note that if you choose to use NTI's direct deposit services to receive your earnings, NTI does not mail your earnings statements once the direct deposit becomes active.

**We highly recommend that each pay period you print your earnings statement (as well as year-end W-2 form) and keep it in a safe place for future reference. iPay will give you access to three years worth of earnings statements and year-end W-2 forms, however you will not be able to access these forms after the three-year time period through iPay, nor is NTI able to provide past earnings statements or W-2 forms to you another way. It is each employee's responsiblity to keep and maintain these records for future reference.

To request your iPay username and/or to have your password reset, please email NTI Payroll Department .

Retroactive Pay

If NTI owes you pay for earnings not reported in time to be included in a particular payroll, the NTI Payroll Department will include these earnings in the next available payroll.

In instances where the earnings are deemed a significant amount of money, the NTI Payroll Department will issue and mail a manual check (direct deposit not an option if you normally receive your earnings via direct deposit). These circumstances will be dealt with on a case-by-case basis by the Director of Finance.

You will not have an earnings statement available through iPay, but any earnings and deductions will be added to your year-to-date totals with the processing of the next scheduled payroll.

Overpayment

If NTI overpays you earnings you did not earn, the NTI Payroll Department will notify you of the situation and deduct these earnings from the next scheduled payroll. In some instances, a stop payment of a payroll check or reversal of a direct deposit may need to occur.In these instances, the NTI Payroll Department will notify you as soon as possible as to what is occurring with the paycheck or direct deposit and issue you a manual check with your correct earnings.

Fee for Overdrawn Funds from Bank Accounts

NTI is not responsible for any fees you may incur due to the overdrawing of funds from your own personal bank account due to the reversal of a direct deposit or late direct deposits. We highly recommend you check your deposits and/or iPay statements to make sure your deposited earnings are correct for each payroll before you withdraw any funds from your account.

Lost Paychecks

NTI mails all live paychecks through the United States Postal Service (USPS) from Boston. On rare occasions, a paycheck may get lost in the mail in route to you. If you do not receive your paycheck after five (5) business days from pay date, please e-mail NTI Payroll Department and let the NTI Payroll Department know of the situation. NTI Payroll will initiate a stop payment on the check and issue a manual replacement check when confirmation of the stop payment is received from ADP. Manual replacement checks will not be issued before the five business day waiting period.

We have no control over the delivery of the mail. Only the USPS does.

Please note there will be a $25.00 stop payment fee deducted from any reissue of your earnings should NTI need to initiate a stop payment and reissue the earnings if you receive and lose a payroll check or if you fail to update your address with NTI prior to a payroll submission.

 

Social Security Hours and Wage Verifications

Please be advised NTI receives an unprecedented number of Social Security Wage Verification forms to our office. We do not have the resources to complete these voluntary forms. When NTI receives the Wage Verification form we notify the SSA that we are unable to provide the information. We also cannot accomodate employee requests for daily and/or weekly payroll hours or wages. It is the responsibility of the employee to track their daily and/or weekly hours for the purposes of SSA benefits. NTI provides you with 24-hour, 7-day a week access to your bi-weekly payroll hours and wages through your iPay statements.