Establish a virtual contact center or virtual call center without any missteps in delivering quality customer service. You can maintain your high standards by hiring NTI Certified agents.
NTI provides home-based virtual call center agents to some of the toughest call centers out there, including for the IRS and AAA. In our recruiting and onboarding process, we make sure to:
Only the best get certified. You get peace of mind from agents who perform to your specifications.
For more details, click here to contact NTI sales or call 1-866-571-8517.
We also suggest you read our latest white paper titled How to Go Virtual for useful details on how to develop and maintain an effective virtual contact center.