MJ Willard is the Executive Director of NTI, which she founded in 1995. Convinced that people with severe physical disabilities would welcome the chance to work from home, she pioneered research into placing this population into jobs as virtual call center agents. She has helped NTI win telework grants from the US Department of Rehabilitation Services, the Department of Labor, and the Mott, Robert Wood Johnston, Fidelity and AT&T Foundations. MJ telecommutes to NTI's Boston headquarters from her home in California, and travels often to Washington DC to meet with potential government clients. She received her doctorate in Behavioral Psychology from Boston University and completed a post-doctoral fellowship at Tufts New England School of Medicine.

Alan Hubbard is NTI’s Chief Operating Officer, responsible for the day-to-day operations at the Boston headquarters and of its many remote employees. His goal is to provide every job seeker who registers for NTI’s services the tools they need to succeed in the workplace, whether that is their home, shop, or office. Alan lives on four acres of land in New Hampshire with his dog and three cats, though that number fluctuates. He earned his BS in Computer Information Systems and his MBA from Bentley University.

Michelle Simone makes sure that NTI@Home-trained agents meet--and surpass--the staffing expectations of its employer partners. She believes the key to satisfied clients is building strong relationships, creating the trust that lets both client and NTI tackle any scenario that comes up. Michelle and her staff are major reasons NTI attracts new business based on good word-of-mouth, since long-term clients renew their contracts year after year. When she isn’t studying for her PMP certification, she enjoys practicing her hobbies of crafting and card making.

With NTI since 2004, Rik Moore oversees the Finance/Accounting, Human Resources, and IT operations. He believes accurate and courteous work is why his department succeeds; his team developed “Ten Commandments of Customer Service” to interact with candidates and employers. In 2015 Rik won the "Key to NTI’s Success" award for helping its Employment Networks survive and grow within Social Security’s Ticket to Work program.  He’s an avid soccer and hockey fan who enjoys sporting events with his family. He holds a BA in Communications from Allegheny College and an MBA from Southern New Hampshire University.

Leah Terrasi makes sure the teams of Solution Advisors, eMentors, Trainers, and Recruiters provide the best service possible to the people who trust NTI with their careers. She believes everyone should have the chance to achieve their work goals, and spends her days encouraging people to seize that chance via NTI@Home. With the company since 2009, she’s an avid traveler working towards the goal of visiting all 50 states. She has a Bachelor’s degree in Communications from Simmons College and a Master’s Degree in Organizational Leadership from Southern New Hampshire University.

John Bertram has spent 20 years helping people with disabilities find work. He started in Recruiting with NTI@Home, then branched out in 2012 to manage NTI’s newest division, LandAjob. John takes pride in knowing thousands of people have found work through NTI’s programs and that, through LandAjob alone, beneficiaries with jobs have received almost $750,000 in work-related expense reimbursements that help them keep working. He has an Associate’s Degree as well as American Management Association (AMA) and Communication certificates.