Man in wheelchair answering phone calls.

Since 1995, nonprofit National Telecommuting Institute (NTI) has helped people with severe disabilities find work-at-home jobs. Through NTI@Home, between 500 to 600 Americans with physical disabilities each year are placed as home-based call center agents with business and government partners.

Hiring NTI Agents

Closeup of wheelchair wheel and user's arm

While turnover for the call center industry runs between 30-45%, NTI agents on our IRS contract average yearly attrition of 8%. Our people need to work from home; they don't job hop. That means lower turnover and training costs for you. Find out what NTI agents can do for your call center today.

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NTI Leaders

Meet the managers supporting our mission.

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Mission and History

How we've adapted to serve more people.

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News and More

National and regional media and resources for NTI.

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